Help and FAQ
How do I request a quote for a large project?
Upload your BOQ or use Quick order. Vendors bid on the whole list and you compare ranked combinations. Next-day delivery available in the Klang Valley.
Can I change my delivery slot after ordering?
Until the vendor starts loading, yes. After that, contact the vendor through Messages. Next-day delivery available in the Klang Valley.
How does credit payment work?
Credit terms are set per account. Approved orders are invoiced and due on your agreed payment day. Next-day delivery available in the Klang Valley.
What happens if an item arrives damaged?
Report it from the order within the verification window and attach photos. The vendor replies in the issue thread. Next-day delivery available in the Klang Valley.
How do I add a new delivery address?
Open Profile and settings, then Delivery addresses, and add the site with its access notes. Next-day delivery available in the Klang Valley.