Issue I-001 - Order #0001Open

Raised 05 Oct 2026 by Ahmad Rahman

Escalates to Admin in 36:00:00If you and the buyer haven't agreed by then, Admin decides.

Buyer's claim

Damaged · Qty: 10 · Holcim Portland Cement 50kg

"Ten bags arrived with split sides and cement leaking. Photos attached. We can't use them on the pour tomorrow."

Buyer's requested resolution

Replace the 10 bags by tomorrow morning, or refund them.

History

Issue raised by buyer

05 Oct 2026, 02:15 PM

Your response

Waiting for you

Resolution

pending

Your response

Pick how you'd like to put it right. Payment only changes by mutual agreement or an Admin decision.